LOCATE SIGNAL INC. (“LOCATE SIGNAL” “the Company.” “we,” “us,” or “our”) is committed to privacy and data protection. This Privacy Policy applies to personal data LOCATE SIGNAL collects from you, through our interactions with you, through www.locatesignal.com and websites under the control of LOCATE SIGNAL (“Sites”), our mobile applications, and the LOCATE SIGNAL services (such as Software, ELD), including all media, document, updates, and support services associated with the Sites and the LOCATE SIGNAL services (collectively, the “Services”), as well as how we use and protect your personal data.
All references to LOCATE SIGNAL include not only LOCATE SIGNAL INC but also our affiliates, unless expressly stated otherwise.
This Privacy Policy does not apply to any third-party applications or software that integrate with the Services, or any other third-party products, services or businesses (collectively, “Third Party Services”). Third Party Services are governed by their own privacy policies. We recommend you review the privacy policy governing any Third-Party Services before using them.
LOCATE SIGNAL collects data to provide the Services you request, ease your navigation on our Sites, communicate with you, and improve your experience using the Services. Some of this information is provided by you directly, such as when you create an account on our Sites, request a trial and/ or purchase Services. Some of the information is collected through your interactions with the Services. We collect such data using technologies like cookies and other tracking technologies, error reports, and usage data collected when you interact with LOCATE SIGNAL Sites or Services running on your device.
We also obtain data from third parties or use third parties (including brokers and carries) to assist us with data collection. For example, we may supplement the data we collect as described in this section by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address notably to customize certain services to your location. In addition, we utilize third-party services to collect usage data.
The data we collect depends on the Services and features there of that you use, and includes the following:
Name and contact data. We collect your first and last name, email address, postal address, phone number, employer, company, job function, and other similar contact data. We may use this information to contact you or provide you with information on LOCATE SIGNAL or the Services.
Credentials. We process passwords and related security information used for authentication and account access and information security purposes.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number).
Usage and location data. We collect personalized information about your use of the Services and your location while using the Services, to better understand uses thereof and identify potential improvements, as well as to send you promotional communications or offers tailored to your use of the Services and related interests.
Examples include:
Web requests. We collect information regarding every web request sent to our servers. This information is used to provide support, as well as to assess usage and performance of the Services. The data collected for each request can include such things as timestamps, any exception messages, user agent, IP address, request time and duration, as well as files names. Note that we do not collect your project file data.
Location Information. The LOCATE SIGNAL mobile application collects information from Wi-Fi access points, GPS, mobile location services, and wireless networks and/or cell towers that indicate the current or prior location of the mobile device on which the Services are accessed (“Location Information”). After you install the LOCATE SIGNAL mobile application and consent to location tracking, it can collect Location Information from your mobile device. If you permit the LOCATE SIGNAL mobile application to access Location Information through the permission system used by your mobile operating system, we may also collect Location Information from your mobile device when you are not actively using the Services. You may choose to stop our collection of Location Information through the settings that we provide in the LOCATE SIGNAL mobile application or by removing the LOCATE SIGNAL mobile application from your mobile device. Although your Tracking Device (“GPS TRACKER”) is connected to the LOCATE SIGNAL mobile application you cannot use the LOCATE SIGNAL mobile application to turn off the collection of Location Information from your device. Some of the Services may use Google Maps to determine your location. When Google Maps is part of the Services you choose to use, you are subject to Google’s Privacy Policy as set forth at http://www.google.com/policies/privacy.
Content. We may collect the content of messages you send to us, such as feedback or questions you ask our technical support representatives, when necessary to provide you with the Services you use. We will collect and utilize any data files you send to us for troubleshooting and improving the Services. When you contact us, we may monitor and record chat sessions with our representatives in order to improve our services, facilitate the processing and resolution of your request or complaint.
Surveys and Studies. We may ask you to participate in a survey or study; and may request information from you. Participation is voluntary, and you have the choice of whether to disclose any requested information.
We will only use your personal data when the law allows us to. Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law. Most commonly, LOCATE SIGNAL uses information that we collect from customers and visitors for the purposes of:
Examples of the uses of information include:
Providing Services. We use data to carry out your transactions with us and to provide the Services to you. Often, this includes personal data such as email, name, job title, company, and address.
Improving Services. We use data to continually improve the Services, including adding new features or capabilities. Data is collected throughout your interactions with the Services that enable us to understand customer usage and tailor future capabilities. We track general, non-personalized information (e.g., operating system, browser version and type of device being used) to know how many people visit specific pages of the Services or utilize specific features of the Services so that we may improve those Services. We may use your IP address to customize services to your location, such as the language displayed on the Services.
Service Communications. We use data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to notify you of changes in information and updates to the Services or to our Privacy Policy.
Marketing and event communication. We use personal data to deliver marketing and event communications to you across various platforms, such as email, direct mail, social media, and online via the Services. We also may send you invitations to trade shows or trainings relating to the Services that occur nearby you, based on your address. Third parties may also market to you on our behalf based on your use of their third-party services. You should consult and review the relevant third-party privacy statement or policy for information on their data processing practices. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. We also maintain email preference centers for you to manage your information and marketing preferences. For information about managing email subscriptions and promotional communications, please visit the Your Rights Regarding Personal Data section of this privacy statement. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.
HOW WE SHARE PERSONAL DATA It is a policy of LOCATE SIGNAL to protect users’ information both online and off-line. Access to our users’ information is restricted to only those employees or agents, contractors or subcontractors of LOCATE SIGNAL who have valid reasons to access this information to perform any service you have requested or authorized, or for any other purpose described in this Privacy Policy. The information you provide will not be sold or rented to third parties. We may provide your personal data to:
We will access, disclose and preserve personal data when we have a good faith belief that doing so is necessary to:
Please note that some of the Services may direct you to services of third parties whose privacy practices differ from LOCATE SIGNALs’. If you provide personal data to any of those services, your data is governed by their privacy statements or policies. LOCATE SIGNAL is not responsible for the privacy practices of these other websites. Please review the privacy policies for these websites to understand how they process your information.
We require third parties to only use your personal data for the specific purpose for which it was given to us and to protect the privacy of your personal data. We will only disclose your personal data to third parties who agree to keep your information confidential.
Security of Personal Data LOCATE SIGNAL is committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal data. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements.
These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training.
You are responsible for maintaining the security of your account credentials for the Services. LOCATE SIGNAL will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
If we become aware of a breach that affects the security of your personal data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, LOCATE SIGNAL will provide any such notice that LOCATE SIGNAL must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.
Storage and Transfer of Personal Data
Personal data collected by LOCATE SIGNAL may be stored and processed in your region, in the United States or in any other country where LOCATE SIGNAL, its affiliates or contractors maintain facilities. We take steps to ensure that the data we collect under this Privacy Policy is processed pursuant to the terms thereof and the requirements of applicable law wherever the data is located.
LOCATE SIGNAL also collaborates with third parties such as cloud hosting services and suppliers located around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal data within LOCATE SIGNAL or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal data is processed, secured, and transferred according to applicable law.
If you would like to know more about our data transfer practices, please contact us at support@locatesignal.com.
Retention of Personal Data LOCATE SIGNAL retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g. statute of limitations). If your personal data is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information.
LOCATE SIGNAL respects your right to access and control your personal data. You have choices about the data we collect. When you are asked to provide personal data that is not necessary for the purposes of providing you with the Services, you may decline. However, if you choose not to provide data that is necessary to provide a Service, you may not have access to certain features of the Services.
You can stop all collection of information by the LOCATE SIGNAL mobile application by uninstalling it. You may use the standard uninstall processes available as part of your mobile device. You can stop collection of information by any of the other Services by ceasing to use such Services.
We aim to keep all personal data that we hold accurate, complete and up to date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details and this can be easily accomplished under the settings section of the Services or by contacting support@locatesignal.com. If you believe that the information, we hold about you is incorrect, incomplete or out-of-date, please contact support@locatesignal.com.
Access to personal data:
In some jurisdictions, you have the right to request access to your personal data. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
If you are a corporate user of the Services (which means your employer is a LOCATE SIGNAL customer of such Services: please first request access to your personal data with your employer. Your employer will then be in touch with us with respect to your request.
Correction and deletion:
In some jurisdictions, you have the right to correct or amend your personal data if it is inaccurate or requires updating. You may also have the right to request deletion of your personal data. Please note that such a request could be refused because your personal data is required to provide you with the products or services you requested, e.g. to deliver a product or send an invoice to your email address, or that it is required by the applicable law.
Marketing preferences:
If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via e-mail, postal mail or telephone about LOCATE SIGNAL products, services, events, activities, and information that may be of interest to you.
E-mail communications you receive from LOCATE SIGNAL will generally provide an unsubscribe link allowing you to opt-out of receiving future e-mail or to change your contact preferences. E-mail communications may also include a link to directly update and manage your marketing preferences. You can also change your contact preferences via email at privacy@transflo.com. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.
California Shine the Light Law:
California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to support@locatesignal.com or write us at: LOCATE SIGNAL INC., 1450 Meyerside Dr unit 601, Mississauga ON, L5T 2N5
THE SERVICES ARE NOT INTENDED FOR CHILDREN
You must be at least the age of majority in your place of residence to use the Services. The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to inform the child (or his or her parent or legal guardian) that he or she cannot use the Services.
California Minors:
While the Services is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: support@locatesignal.comWhen requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information: (1) that federal or state law requires us or a third party to maintain; (2) that was not posted by you; (3) that is anonymized so that you cannot be identified; (4) for which you don’t follow our instructions for removing or requesting removal; or (5) for which you received compensation or other consideration for providing the content or information. Removal of your content or information from the Services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information.posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public
We are headquartered in the United States and the Services are controlled and operated from the United States. We process and store personal information in the United States, where privacy laws may not be as protective as in your place of residence. If you are using the Services from outside of the United States, by providing your personal information to us, you consent to the transfer of your personal information to the United States for processing consistent with this Privacy Policy
We may update this Privacy Policy based upon evolving laws, regulations and industry standards, or as we may make changes to our business including the Services. We will post changes to our Privacy Policy on this page and encourage you to review our Privacy Policy when you use the Services to stay informed. If we make changes that materially alter your privacy rights, LOCATE SIGNAL will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should discontinue your use of the Services. You may also request access and control of your personal data as outlined in the Your Rights Regarding Your Personal Data section of this Privacy Policy.
We understand that you may have questions or concerns about this Privacy Policy or our privacy practices or may wish to file a complaint. If so, please contact us in one of the following ways:
Email: support@locatesignal.com
Mail:LOCATE SIGNAL INC
905 N LAS VEGAS BLVD LAS
VEGAS.NV 89101